Privacy Policy

Last Updated: July 2026

Introduction

Healing Harmonics ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, book our services or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Healing Harmonics is a UK-based small business providing holistic wellbeing products and services for animals and people.

Website:
https://healingharmonics.co.uk

For any privacy enquiries, please contact us using the contact form on our website or via the contact details provided on our website.

Information We Collect

Depending on how you interact with us, we may collect:

Personal Information

Name
Email address
Telephone number
Billing address
Delivery address

Order Information

Products purchased
Services booked
Order history
Payment confirmation (we do not store your full payment card details)

Animal Information (where relevant)

If you book an animal wellbeing service, we may ask for information such as:

Animal's name
Species
Breed
Age
Behavioural information
General wellbeing information
Photographs you choose to provide

This information is used solely to deliver the service you have requested.

How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver products
Book appointments
Provide our services
Respond to enquiries
Send order confirmations
Send appointment reminders
Improve our website and customer experience
Meet our legal obligations

If you subscribe to our newsletter, we may also send you updates, offers and educational content. You can unsubscribe at any time.

Payments

Payments are processed securely through our payment providers.

Healing Harmonics does not store your full debit or credit card details.

Marketing

We will only send marketing emails if you have chosen to receive them.

You can unsubscribe at any time by clicking the unsubscribe link within any email or by contacting us.

Sharing Your Information

We never sell your personal information.

We may share information only with trusted third parties where necessary to operate our business, such as:

Payment providers
Delivery companies
Website hosting providers
Email marketing providers
Booking systems

These providers only receive the information necessary to carry out their services.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand website traffic
Improve website performance
Provide essential website functions

You can control or disable cookies through your browser settings.

How Long We Keep Information

We only keep your information for as long as necessary to:

Provide our services
Complete orders
Meet legal and tax requirements
Resolve disputes if necessary

When information is no longer required, it is securely deleted.

Keeping Your Information Secure

We take appropriate measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

While no online system can ever be completely secure, we use reasonable safeguards to protect your information.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

Access the personal information we hold about you
Correct inaccurate information
Request that we delete your information (where legally permitted)
Restrict how your information is used
Object to certain processing
Request a copy of your personal data

To exercise any of these rights, please contact us using the details on our website.

Children's Privacy

Our website is intended for adults aged 18 and over.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website with the updated revision date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the contact page on our website:

Healing Harmonics

Website:
https://healingharmonics.co.uk

Thank you for trusting Healing Harmonics with your information.